LEGAL
Refund policy
Last updated October 8, 2026
Custom work is made for you, so refunds depend on how far the project has got. The aim is simple: you pay for work done, and nothing more.
Before work starts
If you cancel before I've started (after accepting a quote and paying a deposit), you get a full refund of the deposit, minus any third-party costs already paid for you (for example a domain or theme licence).
During a project
If you cancel part-way, I invoice for the work completed to that point at the agreed rate, refund any amount paid beyond that, and hand over everything finished so far.
After delivery
Delivered and approved work isn't refundable, but bugs in my work are fixed free for 30 days after launch. If something isn't what we agreed, tell me and I'll put it right first.
Monthly services
Hosting and care plans are billed monthly in advance and can be cancelled with 30 days' notice. The current month isn't refunded, and there are no cancellation fees.
Clients in the EU or UK
If consumer law gives you a 14-day cooling-off period, you keep it. If you ask me to start within those 14 days and then cancel, you pay only for the work done before you cancelled.
How to ask
Email raaghvv0508@gmail.com with your invoice number. Approved refunds are paid back the same way you paid, within 10 business days.